1. Information We Collect
We may collect the following types of information:
1.1. Information You Provide Voluntarily
This includes, but is not limited to:
Email address
Username
Password
Contact details
Wallet address
KYC information (if required)
Any information submitted via support or contact forms
1.2. Automatically Collected Information
When accessing the Platform, certain information may be collected automatically:
IP address
Device type and operating system
Browser type
Access times and pages viewed
Referring URLs
Usage data
Cookies and tracking technologies data
2. Use of Information
We use the collected information for the following purposes:
To provide, operate, and improve the Platform
To open and maintain user accounts
To process authentication and security checks
To ensure compliance with legal requirements (including AML/KYC where applicable)
To enhance user experience
To send technical notifications and service updates
To detect and prevent fraud or unauthorized activities
To provide customer support
To analyze Platform performance and usage metrics
We do not sell user data to third parties.
3. Cookies & Tracking Technologies
The Platform may use cookies, web beacons, and similar technologies to:
Maintain user sessions
Remember preferences
Improve website performance
Analyze behaviour for service optimization
Users may disable cookies in browser settings, but certain Platform functions may not operate properly as a result.
4. Information Sharing
We may share information only under the following circumstances:
4.1. With Your Consent
When you intentionally submit information to be shared.
4.2. Service Providers
With trusted third-party partners performing services such as:
Hosting
Cloud infrastructure
Analytics
Security tools
KYC/AML verification (if applicable)
These partners are contractually obligated to protect your information.
4.3. Legal Compliance
We may disclose information if required by:
Law
Regulatory authorities
Court orders
Applicable government requests
4.4. Business Transfers
In the event of:
Merger
Acquisition
Reorganization
User data may be transferred as part of the business assets.
We never share private information publicly.
5. Data Protection & Security
We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no transmission over the Internet is fully secure, and we cannot guarantee absolute security.
Users acknowledge that:
They transmit information at their own risk
Voltaizon is not responsible for unauthorized access caused by external factors
6. Data Retention
We retain personal data only as long as necessary to:
Provide the Services
Comply with legal obligations
Settle disputes
Enforce agreements
Users may request deletion of their account and data (subject to regulatory constraints).
7. Third-Party Links
The Platform may contain links to third-party websites. We are not responsible for:
Their content
Their privacy practices
Any data collected by them
Users should review the Privacy Policies of third-party sites independently.
8. Children’s Privacy
The Platform is not intended for individuals under 18 years old. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on the Platform. Continued use of the Service after changes signifies acceptance.
10. Contact Information
For questions regarding this Privacy Policy, please contact us through the official support channels listed on the Platform.