Privacy policy

Updated 07.12.2025
This Privacy Policy (“Policy”) explains how Voltaizon (“Platform”, “we”, “us”, “our”) collects, uses, stores, and protects information when you access or use our website, user dashboard, or any related services (“Services”).
By using the Platform, you agree to the practices described in this Policy. If you do not agree, please discontinue use of the Platform.

1. Information We Collect

We may collect the following types of information:

1.1. Information You Provide Voluntarily

This includes, but is not limited to:

Email address

Username

Password

Contact details

Wallet address

KYC information (if required)

Any information submitted via support or contact forms

1.2. Automatically Collected Information

When accessing the Platform, certain information may be collected automatically:

IP address

Device type and operating system

Browser type

Access times and pages viewed

Referring URLs

Usage data

Cookies and tracking technologies data

2. Use of Information

We use the collected information for the following purposes:

To provide, operate, and improve the Platform

To open and maintain user accounts

To process authentication and security checks

To ensure compliance with legal requirements (including AML/KYC where applicable)

To enhance user experience

To send technical notifications and service updates

To detect and prevent fraud or unauthorized activities

To provide customer support

To analyze Platform performance and usage metrics

We do not sell user data to third parties.

3. Cookies & Tracking Technologies

The Platform may use cookies, web beacons, and similar technologies to:

Maintain user sessions

Remember preferences

Improve website performance

Analyze behaviour for service optimization

Users may disable cookies in browser settings, but certain Platform functions may not operate properly as a result.

4. Information Sharing

We may share information only under the following circumstances:

4.1. With Your Consent

When you intentionally submit information to be shared.

4.2. Service Providers

With trusted third-party partners performing services such as:

Hosting

Cloud infrastructure

Analytics

Security tools

KYC/AML verification (if applicable)

These partners are contractually obligated to protect your information.

4.3. Legal Compliance

We may disclose information if required by:

Law

Regulatory authorities

Court orders

Applicable government requests

4.4. Business Transfers

In the event of:

Merger

Acquisition

Reorganization

User data may be transferred as part of the business assets.

We never share private information publicly.

5. Data Protection & Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no transmission over the Internet is fully secure, and we cannot guarantee absolute security.

Users acknowledge that:

They transmit information at their own risk

Voltaizon is not responsible for unauthorized access caused by external factors

6. Data Retention

We retain personal data only as long as necessary to:

Provide the Services

Comply with legal obligations

Settle disputes

Enforce agreements

Users may request deletion of their account and data (subject to regulatory constraints).

7. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for:

Their content

Their privacy practices

Any data collected by them

Users should review the Privacy Policies of third-party sites independently.

8. Children’s Privacy

The Platform is not intended for individuals under 18 years old. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on the Platform. Continued use of the Service after changes signifies acceptance.

10. Contact Information

For questions regarding this Privacy Policy, please contact us through the official support channels listed on the Platform.